Cyber-simple: Cybersecurity against fraud

Protecting yourself against fraud is cyber-simple

Knowing and avoiding digital fraud is easy if you are well-informed. That's why we want to help you with a few very simple tips.

Never share codes or passwords

Protecting yourself is simpler than it seems:

Find out what these types of fraud are and how they work.
  • At BBVA, we never include links in our SMS messages. If you receive a message with a link, it's not from us.
  • Do not give out your confidential information by phone. BBVA will never call you to ask you for that kind of information.
  • Check that the sender of the email is official. If you have any questions, don't give any information.

Never share your details with anyone

  • Never share your passwords, card PIN or password with anyone, and don't share them in any chat, email or SMS messages. 
  • Never give your personal data to people you don't know, even if they request it in telephone calls or through websites you have accessed through email links or SMS messages. 
  • Keep your computer's browser, applications and operating system, tablet or mobile up-to-date, and install and keep an antivirus and anti-malware program running.

You are your best protection