To transfer a pension plan from another bank to BBVA, you must be a customer of the bank.
If you're already a customer, the next step is to open a pension plan with BBVA and request to transfer the existing pension plan from your other bank. You should also indicate the amount of capital you want to transfer or mobilize, as a full or partial transfer is possible.
Once this step is completed, BBVA takes care of the rest of the process. The entire process usually takes between 5 and 10 business days, provided it involves individual pension plans.