Cyber-simple: Cybersecurity against fraud

Protecting yourself against fraud is cyber-simple

Knowing and avoiding digital fraud is easy if you are well-informed. That's why we want to help you with a few very simple tips.

Not everyone is who they say they are. If something seems strange to you... be suspicious

Protecting yourself is simpler than it seems:

Find out what these types of fraud are and how they work.
  • We will never call you to ask you to carry out an urgent transaction. If in doubt, hang up and call Contact BBVA.
  • Your personal information is essential to fraud. If you don't trust a call, message or email, don't hand over any details.
  • Check that the link matches the one for the original store. If you notice an error, don't complete the purchase.

Would you like to learn about other types of fraud?

Find out what these types of fraud are and how they work.
  • Your details can be very valuable for cybercriminals to gain your trust. Never share personal information if you're not sure who's asking for it.
  • Do not give out your confidential information by phone. BBVA will never call you to ask you for that kind of information.
  • Check that the sender of the email is official. If you have any questions, don't give any information.
  • Don't let anyone access your details: do not share your passwords or codes by phone, SMS or email.

Never share your details with anyone

  • Never share your passwords, card PIN or password with anyone, and don't share them in any chat, email or SMS messages. 
  • Never give your personal data to people you don't know, even if they request it in telephone calls or through websites you have accessed through email links or SMS messages. 
  • Keep your computer's browser, applications and operating system, tablet or mobile up-to-date, and install and keep an antivirus and anti-malware program running.

Cybersecurity in one minute

Watch these short videos where some types of fraud are explained.

Types of fraud that can affect you

Types of fraud that can affect you

  • Phishing 2:24

    Phishing

  • Smishing 1:32

    Smishing

  • Identity theft 1:19

    Identity theft

Learn more about cybersecurity

We have compiled our best articles on cybersecurity just for you. And if you prefer learning while eating popcorn, you also have talks in video format.

Find out about the latest in cybersecurity

And if you own a company...

If you think you have been a victim of fraud, call us

If you are a victim of cybercrime, contact BBVA on 900 102 801.