Biometrics

The most secure protection system to access your account and sign your transactions

Biometrics uses your physical, unique and non-transferable qualities to protect your account against possible cyber attacks and offer you maximum security in your online operations.

What is biometrics and how does it work?

Biometrics is the identification and authentication technology that uses some people's biometric data such as fingerprints, faces or irises as a protection system.

It allows you to access your accounts and operate quickly, without having to remember passwords, or receive SMS messages with passwords or authorization codes.

This is the most reliable and advanced method you can use to sign some transactions, such as opening an account, shopping online, checking your cards… and that you can activate or deactivate whenever you want from the app.

Activate your access and signature with Biometrics

In order to use your biometrics in the BBVA app, you must first register it on your cell phone or tablet and then activate biometric access from 'Access methods' > 'Security and Privacy’. When you do this, you will receive a confirmation SMS.

Once activated, you will be able to access the app with your fingerprint, face or gaze (depending on the iOS or Android operating system you have) and also activate the Biometrics Signature to sign your operations quickly and securely.

Remember that if you deactivate biometric login for the app, your biometric signature will also be disabled.

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