Switch to BBVA, hassle free

This service does all the steps necessary to transfer the deposits and bills from another bank to your BBVA account for you, and you can request to transfer the balance and close the other account, by means of a simple and free process where you decide what you want to bring over.

Yes, you must be a BBVA customer. To do this, you simply have to open an account in just 10 minutes and completely online. Become a customer now

The Bank Moving Service is completely free and has no charges or fees.

• The BBVA Account Transfer Service is only valid for transferring the payment accounts of individuals, meaning corporate accounts and those intended for commercial or professional activities are not eligible.
• The account holders of the recipient and source account must be the same and the transfer application must be signed by each and every one. The other bank may refuse the transfer if the general conditions of the service are not fulfilled. It is also possible that balance transfers may be denied when the source account has direct debit payment commitments.
• On the transfer request form, the customer will specify what information they want BBVA to request from their other bank and what it will be used for. And if they want, the customer will receive a copy of the information that is exchanged between the banks.
• If the customer gives instructions to close their previous account, they must return their cards, checks, passbooks, etc. that belong to the original bank.
• A balance transfer will result in the original account being closed. Partial transfers will not be accepted. It is free and it is made by the originating bank on the date selected by the customer. It could take a few days for the amount to be deposited in the destination account.
• Any transfer made by the customer between the original account and the destination account outside the transfer process may entail a fee.

• Once you open your free account, you can request the transfer of accounts from bbva.es, the mobile app or at a BBVA branch.
• Enter the number of the account you want to transfer to BBVA and choose all the options you like: transfer your standing orders; transfer your recurring income and debits; close your other account by transferring the entire balance.
• Specify the date on which you want the transfer to be made. Select a date such that any payment commitments and recurring deposits (salaries, pensions, etc.) will have time to reach the new account.  The minimum period for completing the process is 15 business days after all the account holders sign the request.
  The balance is transferred from the other bank on the date specified by the customer. It could take a few days for the amount to be deposited in the destination account.
• The transfer process will commence when the request is signed by all the account holders.
• Within 2 days, BBVA will ask your other bank for the details needed to transfer the account.
• Your other bank will have a maximum of 5 days to accept it and send us the information requested.
• Once the information is received, BBVA will have 5 days to set up the standing orders from your old account into your new account and notify the payment issuers of the new account.

We keep you informed of how the process is progressing and, if necessary, we will ask you for additional information through notifications in the My Mailbox section of the website and the mobile app, and also by email.

To manage the account transfer procedure, BBVA will do the following:

• It will ask your other bank for the information necessary to manage and process your account transfer request to BBVA.
• It will set up any permanent transfer orders that you want in your new BBVA account, starting from the date you state in your application (your other bank will be responsible for cancelling these same orders in your previous account).
• It will notify the payers and issuers of your direct debits (bills) of the account change. The account change will be processed by your payers and issuers.
  

To ensure that no charges are returned, BBVA will accept direct debits (bills) and incoming transfers from the date specified in your application (your other bank will no longer accept them).

In these cases, BBVA cannot intervene, since the government requires the recipient to personally process any changes to the direct deposit account. This means that you have to handle the change. This process must be carried out using the official documents provided by both the General Treasury of the Social Security and the SEPE, which we will make available to you during this transfer process.

In any case, if you need help switching the direct deposit account for your pension, you can visit a BBVA branch

There are entities, companies and agencies that issue direct debits, such as the Tax Agency and some municipalities, that only allow the account holder to be the one to report a change in accounts. In addition, in the case of municipalities, changes to direct debited tax payments (property tax, waste collection tax, etc.) are not allowed in the 2 months prior to the voluntary payment period. 

Keep these cases in mind when choosing the date to execute the transfer. And make sure you keep a balance in both accounts, the old one and the BBVA account, so you can make any payments until the account is transferred.

• You must have a payment account for individuals with BBVA. Corporate accounts and those intended for commercial or professional activities are excluded.
• The source account holders (that of your other bank) and the destination account holders (that of BBVA) must be the same.
• The transfer request must be signed by every account holder.
• You have to keep a sufficient balance in the old account until the transfer is complete.

 

The transfer of accounts between banks in Spain takes at least 15 business days from the application date (this includes the period for every account holder to sign). If you wish, you can also request that it be done over a longer period of time.

Keep in mind what type of operation you are going to transfer, because it could affect the transfer times. Our general recommendation is that you select 1 month from today.

Some deposits, such as a pension or paycheck, can take up to 2 months to change accounts.

If you would rather handle the change in direct deposits of your income and the direct debits of your bills yourself, we will provide you two letter templates to use, so that you can inform both your payers and the issuers of your bills of the change in account.

BBVA will send the account change request on your behalf.
Both payers and payees will be responsible for changing the direct deposit/debit account.

If you choose the "bring income" or "bring bills" option, you can choose which income and direct debits (bills) you wish to bring to BBVA.
However, if you choose the "bring your entire account" option, we have to bring all the deposits, direct debits (bills) and periodic transfers associated with that account.