Notice board

Information on opening Basic Payment Accounts and free access to the Account.

More information is available on the Cuenta de Pago Básica.

Information Document: CBP RDL 6/2012 for the viable restructuring of mortgage-backed debts, and CBP RDL 19/2022 and ACM to alleviate the rise in interest rates on mortgage loans on primary residences.

Information Document.

Index of Required Documents (IDEP) for mortgage-backed loans on a home (Autonomous Community of Andalusia).

Informative document

Interest rates and fees

Interest rates and fees for tacit overdrafts in deposit accounts and tacit overdrafts in credit accounts

Quarterly information on the fees and rates most commonly applied or offered in the most frequent transactions with the most common customer profiles of individuals.

Information on the exchange rates and commissions applicable to transactions with foreign currency banknotes.

Information on minimum interest rate clauses.

More information is available on minimum interest rate clauses.

In accordance with the regulations of the Deposit Guarantee Fund, there is a double coverage, one for deposits and another for securities. In both cases, the maximum guaranteed amount is €100,000.

Deposit guarantee fund

The Code of Best Practices for the ICO guarantee facility was published by way of the Resolution of May 12, 2021, of the State Secretariat for Economy and Business Support, publishing the Agreement of Council of Ministers of May 11, 2021, which approves the Code of Best Practices for the renegotiation framework for customers with guaranteed financing specified in Royal Decree-Law 5/2021 of March 12, on extraordinary measures to guarantee business solvency in response to the COVID-19 pandemic. This Code of Best Practices has been extended pursuant to the Council of Ministers Agreement of November 30, 2021, published in the BOE by the Resolution of November 30, 2021, of the State Secretariat for Economy and Business Support.

For more information on the measures included, see the Code of Best Practices in the following document.

You can get more information on the extensions to operations under the COVID ICO Facilities in this document.

Payment Account Transfer Service.

More information is available on the Payment Account Transfer Service.