Notice board

Information on opening Basic Payment Accounts and free access to the Account.

• Consult customer file.

More information is available on the Cuenta de Pago Básica.

• Know your rights when making payments in Europe.

• Brochure: CBP RDL 6/2012 for the viable restructuring of mortgage-backed debts, and CBP RDL 19/2022 and ACM to alleviate the rise in interest rates on mortgage loans on primary residences.
• You can view the Guideline of tools for mortgagors experiencing financial hardship (RDL 6/2012 and RDL 19/2022).
• Learn about the measures included in the Code of Good Practices of the BoS.

Index of Required Documents (IDEP) for mortgage-backed loans on a home (Autonomous Community of Andalusia).

Informative document

Interest rates and fees for tacit overdrafts in deposit accounts and tacit overdrafts in credit accounts

• Circular 5/2012 - Appendix 2

Quarterly information on the fees and rates most commonly applied or offered in the most frequent transactions with the most common customer profiles of individuals.

• Circular 5/2012 - Appendix 1

Information on the exchange rates and commissions applicable to transactions with foreign currency banknotes.

• Currency exchange.

• Rates. Transactions with foreign bills and currencies.

• Learn about the BBVA Group's customer service offices.

Information on minimum interest rate clauses.

• Documentation on minimum interest rate clauses.

More information is available on minimum interest rate clauses.

Information on the information documents on account fees.

• FID Va Contigo Account.
• FID Mi Segunda Cuenta.
• FID Young Person's Account.
• FID Online Account.
• FID Cuenta Elección.
• FID Basic Payment Account.
• BBVA FID Associated Payment Account.
• FID Ordinary CIF/NIF Account.
• FID Fee-Free Account for Young People.

A list of the most usual services associated with an account is available.

In accordance with the regulations of the Deposit Guarantee Fund, there is a double coverage, one for deposits and another for securities. In both cases, the maximum guaranteed amount is €100,000.

Deposit guarantee fund

Payment Account Transfer Service.

• Client data sheet on the Payment Account Transfer Service.

More information is available on the Payment Account Transfer Service.

Our Personal Data Protection Policy is continuously updated to adapt to the different data processing we carry out. Therefore, we recommend that you review it every so often, regardless of any informative communications that BBVA may send out.

You can view the latest valid version via the following link: Personal Data Protection Policy.