Which transfers have a fee?

The Empresas Bienvenida Account has no fees for ordinary transfers and paychecks paid in euros, Swedish krona or Romanian leu (RON) within the European Economic Area (members of the European Union in addition to Iceland, Liechtenstein, and Norway) ordered from bbva.es, the BBVA app, online business banking and BBVA ATMs. Not including transfers on magnetic media, FMOs (Fund Movement Orders), same-day-value transfers and immediate transfers. For transfers that are not included, the accompanying expenses and transfer fees established for these purposes on the rate sheet will apply.

What happens if my account is overdrawn?

You would be charged a fee of 4.50% on the maximum overdrawn balance (minimum €15) and an overdraft interest rate of 29%. If the overdraft exceeds €18, you will be charged a €30 overdraft processing fee, which will be applied once for each overdraft claimed.

Documentation of the Empresas Bienvenida Account

It is important for you to know and understand the documents required to open this account. You can view them here: Pre-Contractual Information Empresas Bienvenida Account: preliminary information booklet on payment services. You can view the list of the most representative services for a payment account here .

Turn cards on and off

Activate and deactivate your cards if you cannot locate them or if you suspect a possible fraud

Control the use of your cards in the safest way.
You can turn them on (activate them) or turn them off (deactivate them) at any time, if you have an emergency, if you cannot find them or if you are not going to use them for a while.

What is turning your cards on and off?

It is an option offered by BBVA so that you can turn your debit and/or credit cards on or off whenever you want, whether due to lack of use, loss, theft or if you suspect possible fraud in your account.

At any time, you can temporarily turn off your cards, or cancel them completely, disabling them to make online or physical purchases, transfers, payments abroad or make inquiries and withdraw money at ATMs.

If for any reason you use a "turned off" card to carry out an operation, you will receive a notification indicating that you must "turn it on" again if you want to use it.

How do I turn my card on or off?

Go into your online banking with your cell phone or tablet to turn your cards on or off whenever you need to.

With your cell phone in the app:

On the Home screen, click on the card you want and choose the 'Turn Off or On' card option.

Through bbva.es:

In your Global Position, in the Cards section, press 'Limit operations' and select the card you want to turn on or off.
Click on the General icon > Next.
On that screen you can turn your card on or off, temporarily or completely.

Cybersecurity

We'll explain how you can activate your credit card and start using it in your everyday life.

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We explain the different ways to activate a BBVA credit card, step by step, and why this procedure is important.

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We'll tell you how bank cards can help you monitor your everyday expenses and manage them online.

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