Virtual mail

All the documents that BBVA sends you, always at hand.

View the bank documents you have received in the last 5 years.

Do so from your personal area and whenever you need it.
  • Access them instantly and quickly.
  • Ordered in a single location.
  • Receive notifications of your transactions by email.

What is Virtual Mail?

  • You can now access all your banking documentation, stored and classified in your personal area, which will allow you to find any communications from the last five years instantly and at all times.

    All you need to do is:

    • Go to "My inbox".
    • Select the option "Virtual mail".

    The banking information stored in this space can be sent by email or by post (in the latter case after the request for a duplicate).

    Watch the video

Your bank on your smartphone with the BBVA app

Associated features

  • You can't find your card? Deactivate your card temporarily via your cell phone to stop third parties from using it without your consent.
  • Thanks to the remote electronic signature, you can authenticate your transactions from home. This type of signature is legally binding.
  • Thanks to Caller ID, you have an expert on your cellphone who will know who you are and can guide you in your decisions.