My conversations

A fast and convenient way to communicate with your adviser. You'll be able to get answers to your questions from your cell phone or computer.

Secure, private conversations with your adviser, quickly and easily.

You just need to be registered at bbva.es or in the app.
  • Use it whenever you need it.
  • Save your messages to view them in the future.
  • Fast service from your adviser.

What is it?

  • A secure and private area where, once registered on bbva.es or the app, you'll be able to stay in touch with your adviser in a way that's convenient and practical.

    • You'll be able to securely ask any questions you have and exchange documents whenever it is best for you.
    • All the conversations will be stored so you can check any information you may have exchanged with your adviser.
    • Your adviser will answer you as soon as possible within his/her office hours. If he/she isn't available, someone from his/her team will help you.

    Watch the video

Your bank on your smartphone with the BBVA app

Associated features

  • Discover how to request an appointment from bbva.es or from the app, quickly and easily. At BBVA, we value your time.
  • Thanks to Caller ID, you have an expert on your cellphone who will know who you are and can guide you in your decisions.
  • BBVA Chatbots let you access the information in your accounts by chatting on Facebook Messenger or Telegram.