Terms and Conditions of the promotion

See the terms and conditions of the promotion.: more information .

What is renters insurance?

Renters insurance protects your belongings, provides liability coverage, and offers protection against unforeseen events in your rental home. It complements your landlord’s insurance, which is mainly focused on the building itself and basic liabilities.

What does renters insurance cover?

Basic protection and liability coverage Fire, explosion, smoke and total ruin. Water and other liquids damage. Damage due to atmospheric phenomena: heavy rain, strong wind, lightning, hail and excessive snow. Cosmetic repairs if an incident affects the appearance of your insured property. Debris removal, salvage, and fire department fees. Cosmetic repairs if an incident affects the appearance of your insured property. Substitute residence: hotel, restaurant, and laundry costs for up to 7 days. Theft damage to the building if you are robbed or attempted to be robbed. Replacement documents and computer files. Temporary relocation of belongings to another home if your main residence is insured. Renter liability coverage, protecting you and your family against accidental damage to the landlord’s property. Breakage, impact, electrical damage, and refrigerated goods Breakages of windows, marble, sanitary ware, and glass-ceramic cooktops. Sound waves and impacts from outside caused by third parties. Electrical damage due to external short-circuit, overvoltage of the external network or lightning. Deterioration of food or medicines due to refrigerator breakdown or power failure. Theft and vandalism: Theft and burglary inside the home. Robbery outside the main residence. Fraudulent use of your cards due to theft, loss or fraud. Damage to your property if you are robbed or attempted to be robbed. Replacement of locks due to theft of keys. Plus, extra services: Home assistance: you have a network of professionals available for home repairs such as locksmiths, electricians and security personnel. Maintenance due to use and deterioration: you have professional help for certain maintenance work. DIY service (Handyman) to perform small jobs and repairs in your home. Pet and plant assistance: you have a phone number to ask us everything you need about dogs, cats and plants. Home and online computer assistance. Legal advice and protection for you and your family.

I have a home claim. What should I do?

Contact us at +34 91 836 20 90, available 24 hours a day, 365 days a year.

When can I purchase renters insurance?

The insurance can be taken out at any time, up to 365 days (12 months) before your current insurance expires.

What requirements do I need to meet to purchase the insurance?

The property must be in Spain and meet certain requirements related to its age, construction materials, location and ownership. Both the amounts established for the building and the contents and the characteristics declared for the property must be accurate throughout the term of the policy. At the time of signing up, you must provide the complete address of the property or, if available, the land registry reference.

What do I need to do if I don’t want to renew my insurance?

You can cancel the renewal of your renters insurance at any time, as long as you do so at least one month before the annual renewal date of your policy. That way, when the renewal date arrives, it will not be processed. Just put your decision in writing and send it together with a photocopy of your National ID Card (DNI), or equivalent document to BBVA Allianz Seguros, Calle Ramírez de Arellano, 35 28043 Madrid. You can also send it to any BBVA Group branch, or to the email address seguros@bbvaseguros.es

What do I need to enroll in the BBVA Plan EstarSeguro?

To enjoy the BBVA Plan EstarSeguro, you need to sign up for the BBVA Plan EstarSeguro card, free of interest charges, fees or extra costs. Credit card subject to approval by BBVA. The BBVA Plan EstarSeguro card can only be used to pay the premiums of certain insurance policies. Offer valid until 01/31/2027, after which date it will be renewed annually, provided there are no changes in the conditions. For a transaction of €600 payable in 12 months at a nominal annual interest rate of 0%, the total amount payable would be €600 in monthly payments of €50 each; the resulting APR, annual percentage rate, will be 0%.

Who is the insurance company?

Product underwritten by BBVA ALLIANZ SEGUROS Y REASEGUROS S.A.

Who is the intermediary?

BBVA MEDIACIÓN, OPERADOR DE BANCA-SEGUROS VINCULADO, S.A. listed in the Administrative Register of Insurance Brokers of the Directorate-General for Insurance and Pension Funds under code OV-0060. Has an approved public liability insurance policy.

BBVA Allianz Home Renters insurance

Your rental house, your home

Insurance that protects your belongings and has your back when the unexpected happens while you’re living in a rental property.
Pay over 12 months at no cost and save up to 15% by grouping your insurance policies together with BBVA Plan EstarSeguro.

Services to support you every day

Handyman service

Professional help for minor home improvements and repairs due to wear and tear.
Technological assistance

Online and in-home technical support for computers, tablets and smartphones.
Legal defense

Legal advice and protection for you and your family for labor defense, contracts, or supplies.
Pet and plant assistance.

Telephone inquiries related to pets and plants.

Coverage when you need it most

Electrical damage

If electrical issues in your home cause damage, we cover it.

For example, if a power surge damages an appliance, we will compensate you.

Public Liability

We guarantee compensation to third parties for damage caused by you or your home.

For example, if a leak in your home causes damp in the apartment below.

Breakages

We cover broken glass, mirrors, marble, bathroom fixtures, and ceramic cooktops.

For example, if the bathroom countertop is accidentally broken, we will replace it or compensate you.

Fire

We cover damage caused by fire, explosion and smoke, including in the event of total loss.

For example, in the event of a fire, we cover the damage and the costs of debris removal, rescue and fire brigade services.

Theft and vandalism

We cover damage or loss from theft in your home or from vandalism.

We also cover losses due to mugging outside the home and fraudulent use of your bank cards.

Water damage

Damage caused by water or other liquids due to leaks, blockages or accidental breakage of pipes or similar.

For example, if there is an accidental leak due to a broken pipe, we will repair it and cover the damage.

Locksmith services

We cover the cost of changing the locks if your keys are stolen.

For example, if you discover on the street that your backpack with your keys inside has been stolen.

Atmospheric phenomena

We cover damage caused by adverse weather conditions such as rain, wind, hail, and snow.

For example, if a strong gust of wind damages a window.

With assistance from BBVA

Check the documentation for your renters insurance

It explains what your policy covers and doesn’t cover, the conditions you need to meet, and what to do if you decide not to renew.

Download documentation

Do you have more questions about renters insurance?

Basic protection and liability coverage

Fire, explosion, smoke and total ruin.
Water and other liquids damage.
Damage due to atmospheric phenomena: heavy rain, strong wind, lightning, hail and excessive snow.
Cosmetic repairs if an incident affects the appearance of your insured property.
Debris removal, salvage, and fire department fees.
Cosmetic repairs if an incident affects the appearance of your insured property.
Substitute residence: hotel, restaurant, and laundry costs for up to 7 days.
Theft damage to the building if you are robbed or attempted to be robbed.
Replacement documents and computer files.
Temporary relocation of belongings to another home if your main residence is insured.
Renter liability coverage, protecting you and your family against accidental damage to the landlord’s property.

Breakage, impact, electrical damage, and refrigerated goods

Breakages of windows, marble, sanitary ware, and glass-ceramic cooktops.
Sound waves and impacts from outside caused by third parties.
Electrical damage due to external short-circuit, overvoltage of the external network or lightning.
Deterioration of food or medicines due to refrigerator breakdown or power failure.

Theft and vandalism:

Theft and burglary inside the home.
Robbery outside the main residence.
Fraudulent use of your cards due to theft, loss or fraud.
Damage to your property if you are robbed or attempted to be robbed.
Replacement of locks due to theft of keys.

Plus, extra services:

Home assistance: you have a network of professionals available for home repairs such as locksmiths, electricians and security personnel.
Maintenance due to use and deterioration: you have professional help for certain maintenance work.
DIY service (Handyman) to perform small jobs and repairs in your home.
Pet and plant assistance: you have a phone number to ask us everything you need about dogs, cats and plants.
Home and online computer assistance.
Legal advice and protection for you and your family.

BBVA Allianz Renters Insurance

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BBVA Allianz Home Renters insurance

Your rental house, your home

Services to support you every day

Handyman service

Technological assistance

Legal defense

Pet and plant assistance.

Coverage when you need it most

Electrical damage

Public Liability

Breakages

Fire

Theft and vandalism

Water damage

Locksmith services

Atmospheric phenomena

With assistance from BBVA

Save month to month

Pay over 12 months with no interest and save up to 15% by grouping your insurance policies together.

Manage your insurance through the app

All the information about your insurance and offers for you in your Insurance Space.

Check the documentation for your renters insurance

Do you have more questions about renters insurance?

BBVA Allianz Renters Insurance

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