Customer service

Get answers to any questions related to BBVA's services and products

Get personalized service

Get answers to your questions from your personal adviser in your private area

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Payments

We'll answer your questions on taxes, paying from your phone, shopping securely online and much more.

Certificates

Everything you need to know about certificates, what they are, how to request them...

Bills

Get all the information you need on your bills: how to pay them, direct debit them at BBVA, and more.

Taxes

Whether you're a private individual, a self-employed worker or a company, we have all the tax information you need.

Transfers

Answers to FAQs on transfers: how to do them, consult them, what fees apply...

User management

We'll answer questions on managing your passwords, unlocking your account, the security related to your data, etc.

Information on minimum interest clauses

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Contact us

Branches and ATMs

You can get your questions answered at any of the branches in our extensive network.

BBVA on Facebook

You can get your questions answered at any of the branches in our extensive network.

BBVA on Twitter

We solve your doubts in our Twitter profile @BBVAresponde_es.