Customer service and BBVA contact numbers

Get answers to any questions related to BBVA's services and products

I have been the victim of fraud using online banking or my cards

In order for us to act as quickly as possible, click on this link where we offer you all the information you need to process your incident.

Contact BBVA

Branches and ATMs

You can get your questions answered at any of the branches in our extensive network.

Contact numbers | BBVA

We have several numbers that you can contact us on.

BBVA on Social Networks

We have a presence on various social networks so you can communicate with us from anywhere in the world.

Information on minimum interest clauses

View related information.

  • I have a query

    Send us any question you have and we will answer you as soon as possible

  • I want to suggest something

    Share ideas and comments that you think might help us to keep improving the BBVA experience

  • I have a complaint

    I want to consult or file a new legal claim.

BBVA group customer care offices and bodies

You can consult all of the BBVA customer services by clicking here.

BBVA's commitments to the CNMC

How to report incidents

For any issues related to the application of BBVA’s commitments included in the resolution of the National Commission on Markets and Competition regarding the operation between BBVA and Banco Sabadell, you may visit your usual branch, contact your adviser, or get in touch with the customer service department by calling 900 102 801 or emailing consultasgenerales@bbva.com.

Although we hope that any issue can be resolved by your branch or our Customer Service Department at the phone number or email address provided above, if you wish, you may consult the complaint handling procedure in the section for Customer Service or Customer Service Offices and Agencies of the BBVA Group (which includes the Customer Ombudsman).