What happens if I change my phone number in Bizum?

We'll explain how to update your number in Bizum

Bizum is linked to a cell phone number.

Bizum is simple and safe. To Bizum, your cell number = your bank account. Because of this, before you start using Bizum, you must register your cell phone number.

What happens with Bizum if I change phone numbers?

If you change phone numbers and want to use Bizum, you will have to: 

1. Delete your old phone number

  • Log in to your Private Area at bbva.es
  • Enter your username and password
  • At the top right, go to “My Profile”
  • Click on Personal Details
  • Below “Telephones” you will find your active cell phone number
  • Select the “Delete” option

2. Register your new phone number

  • To register a new number, please go to a BBVA branch or ATM. When you do, the number will appear in your Private Area of BBVA in the “My Profile” section.
  • Register in Bizum with the new number. If you don't know how, click here.