Cyber-simple: Cybersecurity against fraud

Don't worry: your account is not blocked. This is a prevention exercise

We would like to remind you that BBVA NEVER includes links in SMS messages. We have completed this exercise exceptionally to raise awareness of the risks of fraudulent SMS, since you could have been taken to a fake website to steal your data. BBVA will also never send you an SMS asking you to call a phone number to cancel or complete a transaction.

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Follow these tips if you receive a suspicious message

  • 1. If it has a link or number, it's not from BBVA

    We never include links or telephone numbers in our SMS messages. If you get one, it's fake.

  • 2. Do not share your details

    Do not share PINs, passwords, or download apps from SMS links.

  • 3. Count on us

    If you have any questions, don't hand over the information and get in touch at Contact BBVA (900 102 801).

  • 4. Set up BBVA app notifications

    View your account information in the BBVA secure environment. Don't be fooled by alarming SMS messages.

Find out how SMS fraud works in this video

Find out how cybercriminals try to deceive you by using fake SMS.