Cyber-simple: Cybersecurity against fraud
Don't worry: Your account is not blocked. This is a prevention exercise
We would like to remind you that BBVA NEVER includes links in SMS messages. We have completed this exercise exceptionally to raise awareness of the potential risks of fraudulent SMS, since you could have been taken to a fake website to steal your data. Stay alert and, if you receive an SMS with a link, don't click.
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Follow these tips if you receive a suspicious message
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1. If it has a link, it's not from BBVA
We never include links in our SMS messages. If you get one, it's fake.
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2. Do not share your details
Do not share PINs, passwords, or download apps from SMS links.
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3. Count on us
If you have any questions, don't hand over the information and get in touch at Contact BBVA (900 102 801).
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4. Set up BBVA app notifications
View your account information in the BBVA secure environment. Don't be fooled by alarming SMS messages.
Find out how SMS fraud works in this video
Find out how cybercriminals try to deceive you by using fake SMS.