Cyber-simple: Cybersecurity against fraud

Don't worry: Your account is not blocked. This is an awareness-raising exercise

We want to remind you that BBVA NEVER includes links in SMS messages, and we have done so exceptionally to draw your attention and raise awareness of the risk they may pose because they could have taken you to a fraudulent website to steal your data. Always stay alert and, if you receive an SMS with a link, don't click on it.

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Follow these tips if you receive a suspicious message

  • 1. If it has a link, it's not from BBVA

    We never include links in our SMS messages. If you get one, it's fake.
  • 2. Do not share your details

    Do not share PINs, passwords, or download apps from SMS links.
  • 3. Count on us

    If you have any questions, don't hand over the information and get in touch at Contact BBVA (900 102 801).
  • 4. Set up BBVA app notifications

    View your account information in the BBVA secure environment. Don't be fooled by alarming SMS messages.

Find out how SMS fraud works in this video

Find out how cybercriminals try to deceive you by using fake SMS.