The present document on personal data processing (“Personal Data Processing”) regulates handling of the personal information provided by the users (the “User” or “Users”) of the website www.bbva.es (the “Website”), which is owned by Banco Bilbao Vizcaya Argentaria, S.A. (“BBVA”). You can view information about BBVA in the Legal Notice and Conditions of Use.
The purpose of the present document on Personal Data Processing is to provide information on the way that personal information received via the Website is collected, processed, and protected, so that users can freely and voluntarily decide whether they want to provide their personal information via the present Website.
By accessing and using the Website, the User agrees to implicitly accept the present Personal Information Processing document and becomes obligated to comply in full with the terms and conditions it contains. The User must therefore read the present document on Personal Data Processing carefully, each time that the User wishes to use the Website since modifications may occur.
The present document on Personal Data Processing will be valid only for personal information obtained via the Website, and is not applicable for information collected by third parties at other websites, even if these are found via links at the Website.
In compliance with The contents of Organic Law 15/1999 of December 13, on Personal Data Protection and the regulations that further develop it, the User is hereby informed that information collected through the Website and/or any information collection forms at the Website will be incorporated into the personal information files owned by Banco Bilbao Vizcaya Argentaria, S.A., which has its registered office at Plaza San Nicolás número 4, 48005 Bilbao (Vizcaya), in order to manage the Users browsing via the Website, as applicable; as well as for the purposes indicated in each of the forms included on the Website.
BBVA guarantees the confidentiality of the personal data provided and compliance with all applicable regulations on the subject.
To ensure that the information provided is always up-to-date and does not contain errors, the User must provide notification as soon as possible about any modifications or corrections to his or her personal information.
Also, by clicking the “Send” button (or equivalent) incorporated into the aforementioned forms, the User implicitly states that the information and data being provided are true and accurate.
BBVA will not communicate the personal data of the User to third-party companies without obtaining your consent in advance, unless the cession of your information was necessary for maintaining the relationship with the User, in which case prior notification of the aforementioned cession will be provided.
In any case, when the cession is not necessary for maintaining the relationship with the User, the User will be informed on the BBVA data collection forms of the purpose of the processing and the identity or activity sectors of possible session areas receiving the personal information, with the User given opportunity in advance to accept or reject the cession, depending upon the purpose.
The User is hereby informed that the BBVA data collection forms may ask for your consent to send you communications of a commercial nature. If you give your consent using the checkbox that will appear on the data collection forms, BBVA a may contact the User by postal mail, email, SMS, or any other equivalent means of electronic communication to send communications of a commercial nature about its products and or services, or if applicable; to send commercial communications about the products and/or services of identified third parties, or parties belonging to the sectors indicated in the corresponding checkbox.
In any case, the User not is obligated to receive the aforementioned advertising and information, since the corresponding checkboxes on the form can be used to decide upon this; or this can take place through later communication. If at any time the User does not wish to continue receiving communications of this nature, the User can revoke his or her consent by sending a notification to the following email address: firstname.lastname@example.org or by contacting customer services at Servicio Atención al Cliente Grupo BBVA, APDO: 1598 - 28080 Madrid, including a copy of a document to verify your identity, or else using the link provided in the sales-related communications that you receive.
BBVA hereby informs the User that you may revoke the consent you have given for your data to be processed at any time, by sending a notification to email@example.com or by contacting customer services at Servicio Atención al Cliente Grupo BBVA, APDO: 1598 - 28080 Madrid .
The Website may contain links to other web pages. Please be aware that BBVA is not Responsible for the privacy or data processing policies at other websites. This Personal Data Processing document applies exclusively to information collected via the Website. We recommend that you read the data processing policies for other websites that have links at our Website, or for those that you visit in some other manner. You can also obtain more information about our linking policy in our Legal Notice.
The personal Information that BBVA is able to collect through the Website, or by means of the various communications maintained with the User, will be treated with absolute confidentiality. BBVA is committed to maintaining secrecy with respect to this information, and guarantees its duty to safeguard it by adopting all measures necessary to prevent its alteration, loss, or unauthorized processing or access, as established in the applicable legislation.
In order to protect the Users personal information against accidental loss and unauthorized access, processing, or revelation, BBVA has implemented and maintains the highest levels of security required by Law, and has taken into account the state of the technology, the nature of the data stored, and the risks to which this information is exposed. Users can view BBVA's security policy here.
The user may, at any time, exercise their rights to access, correct, delete and, in situations where it is possible, oppose the processing of his or her personal data by sending a written notification and including a copy of a document verifying his or her identity to the following address: firstname.lastname@example.org or by contacting customer services at Servicio Atención al Cliente Grupo BBVA, APDO: 1598 - 28080 Madrid.
For any questions related to the present Personal Data Processing document, the User can contact BBVA through the same address.