At BBVA, we are aware of the need to guarantee the securityof confidentialityin communications.
ACCESS TO BBVA.ES
Always check that you are entering data in a secure page.
It is important to follow the safety tips below when asked to provide personal data on the Internet:
1. Verify that the connection is via a secure server by checking one or more of the following:
By the address (URL) of the server, since a secure server begins with https and not http.
By an alert in your web browser, found in one of the lower corners of the screen: an entire key (instead of broken, as in any non-secure server) or a closed padlock (instead of open, as in any non-secure server).
2. Check the security certificates of the page:
To do this, click the padlock icon displayed in the lower right corner of your web browser when you access a secure area, and check that the expiry date and the certificate domain are valid. The detailed information contains the issuer, the validity period and for whom the certificate was issued.
In order for the following measures to be effective, it is necessary to use the latest versions of:
Moreover, the website has been optimized to a screen resolution of 1280x800 pixels or higher, for better viewing.
The transactional services run on a secure server using the SSL (Secure Socket Layer) protocol, which is always enabled on entering the service. The secure server transmits the encoded information using 128-bit algorithms that make sure it is onlyintelligible for the client computer and the bank server.
Using the SSL protocol guarantees:
That customers are communicating their data to the BBVA server center.
That all data is encrypted between the client and the BBVA server center, thus preventing their possible reading or manipulation by third parties.
BBVA recommends that all its users follow these simple tips to ensure the maximum security of their sessions with our Remote Banking service.
To end the session in BBVA.es, you should always use the Disconnect button on the BBVA.es toolbar and click Accept on the following confirmation screen.
This securely ends your BBVA.es session. The next time you enter BBVA.es you will be asked to enter your user number and access password again.
If you fail to log off correctly, the server will not consider the session to have ended until a fixed period of time has elapsed (time-out), whereupon the connection is automatically ended. If you change internet pages without carrying out these steps, it will be possible to directly access the private session at BBVA.es without entering your passwords, until the period of time required for the automatic disconnection to be activated has passed.
Your web browser cache lets you access websites you have recently visited almost instantly.
Sometimes, this feature can cause minor incidents in the correct operation of the pages. It may be that the latest version stored in your computer's cache is being displayed instead of the latest version stored in the website's server.
To avoid these drawbacks, we recommend that you mark the option of updating contents whenever you visit the page in the web browser, and regularly delete all the temporary Internet files.