Whatever your enquiry, you will have an adviser and their team, always with you to help you make important decisions or guide you through any transactions. All in a secure environment and with tools for easier and faster communications through the app or at bbva.es.

• At no additional cost.
  
• An adviser with extended contact hours: 9 a.m. to 6 p.m. from Monday to Thursday, and 9 a.m. to 3 p.m. on Fridays. If your adviser is not available, you can access a support team 24 hours a day, 365 days a year. 
  
• Keep a record of your interactions with your adviser in My Conversations, a secure and private environment. More information.
  
• Sign your documents and contracts remotely via the BBVA app or the website and say goodbye to paperwork. More information.
• Request an appointment with your adviser on a day and time to suit you, and save time. More information.