How to request a cashier appointment

We help you to save time and get better organized by using the "Cashier appointment" service.
If you need to go to a branch to carry out operations at the cashier, we recommend using the "Cashier appointment" service to save time and hassle.
  1. Log in to your Private Area at bbva.es.
  2. Enter your password.
  3. Select “My adviser” (in the blue menu at the top of the screen).
  4. Select “Request a cashier appointment”.
  5. Choose a nearby branch that offers this service.
  6. Choose your appointment.
    • Specify the date.
    • Select a time.
  7. Before finishing, you can view a summary with the appointment details.

You will also receive an email with your appointment details so that you don't forget. You will see the appointment information on the screen when you arrive at the branch.

  1. Log in to your Private Area via the BBVA app
  2. Introduce your access passwords
  3. Click the "Contact BBVA" icon
  4. Select “Request a cashier appointment”
  5. Search for a nearby branch that offers this service.
  6. When selecting the branch, you can choose:
    • On
    • The time of your visit
  7. You will obtain your appointment information which you can
    • Save in your photo gallery
    • View on the Contact BBVA page
    • Delete, if you cannot attend the appointment

You will also receive an email with your appointment details so that you don't forget. You will see the appointment information on the screen when you arrive at the branch.